Frequently Asked Questions

BillBooks is India's best GST billing software designed for small businesses. This cloud-based billing software helps you create professional GST invoices, manage inventory, track payments, handle party/customer records, and generate business reports — all from one simple platform. Start with a free plan today.

Yes, BillBooks is 100% GST compliant. It supports all GST invoice formats including B2B, B2C, and export invoices. Features include automatic tax calculations, HSN/SAC codes, and generates GSTR-1 ready reports for seamless filing.

Yes, BillBooks works seamlessly across all devices — desktop, laptop, tablet, and mobile phones. Your data syncs automatically across devices, so you can create invoices on your phone and check reports on your computer.

Yes, we provide dedicated customer support via phone, WhatsApp, email, and live chat. Our support team is available Monday to Saturday from 10 AM to 8 PM IST. Premium users get priority support with faster response times.

BillBooks GST billing software is ideal for retail shops, wholesale businesses, service providers, manufacturers, freelancers, and any small to medium business in India that needs GST-compliant billing and invoicing. Start with a free plan to explore the billing software.

Yes! BillBooks GST billing software offers a free plan that gives you access to all billing software features with up to 10 invoices for 7 days. It's the best way to explore the full GST billing software before choosing a paid plan.

All plans include the same features — GST invoicing, party management, item management, reports, WhatsApp sharing, and more. The only difference is the number of invoices you can create. Choose the plan that fits your billing volume.

We accept UPI payments only. You can pay using any UPI app such as Google Pay, PhonePe, Paytm, BHIM, or your bank's UPI app. No credit card or debit card is required.

Yes, you can upgrade your plan at any time. When you upgrade, your old plan expires immediately and the new plan starts with a fresh 1 year validity and higher invoice limit.

Paid plans (Starter, Growth, and Business) are valid for 1 year from the date of purchase. The Free plan is valid for 7 days.

All prices shown are exclusive of GST. 18% GST will be added to your invoice as per Indian tax regulations. You'll receive a proper GST invoice that you can use for input tax credit.

No, all payments made for BillBooks subscription plans are non-refundable. Once a payment is processed, it cannot be reversed, refunded, or transferred to another account. We encourage users to explore the free plan before purchasing a paid subscription.

BillBooks supports multiple invoice types including Tax Invoice, Bill of Supply, Credit Note, Debit Note, Proforma Invoice, Quotation/Estimate, Purchase Order, and Delivery Challan — all GST compliant.

Yes, BillBooks allows you to share invoices directly via WhatsApp as a PDF. You can also send invoices via email or download them for printing.

Yes, BillBooks includes full inventory management — add items with HSN/SAC codes, set stock quantities, track stock in/out with each invoice, set low stock alerts, and manage multiple units of measurement.

Currently, one BillBooks account is linked to one business. If you have multiple businesses, you can create separate accounts for each.

BillBooks requires an active internet connection to function as it is a cloud-based application. This ensures your data is always synced and backed up securely.

Yes, BillBooks offers customizable invoice templates. You can add your business logo, choose colors, and configure fields to match your brand identity.

Absolutely. We use bank-level 256-bit SSL encryption to protect your data. All information is stored on secure cloud servers with automatic daily backups. Your data is never shared with third parties.

Your data is stored on secure cloud servers with encryption at rest and in transit. We perform regular security audits and vulnerability assessments to ensure your data stays protected.

Yes, you can export your business data including invoices, party details, items, and reports at any time during your active subscription. BillBooks supports PDF and Excel exports.

After your subscription expires, your data is retained for a reasonable period. You can renew your plan to regain access. If you request account deletion, your data will be permanently removed after the retention period as per our Privacy Policy.

Visit the Download page on our website to get the BillBooks installer for Windows. Run the downloaded .exe file and follow the on-screen instructions. The installation takes less than 2 minutes.

BillBooks requires Windows 10 or Windows 11, a minimum of 4 GB RAM, 200 MB of free disk space, and an active internet connection.

Currently, the desktop app is available for Windows only. However, you can use BillBooks on any operating system through the web browser version.